Information Technology Computer Support (AAS)

(90-92 credits)

Program Description

Do you enjoy troubleshooting? Do you have a patient personality and enjoy teaching others? As a computer support specialist, you’ll work closely with technology and people, helping your colleagues overcome tech hurdles and malfunctions so they can get their work done.

Our IT Computer Support program has a strong internship component, which has helped about 70% of the program’s students to be hired by their employers after graduation.

Coursework begins with and introduction to networking, client/server operating systems and computer hardware. A steady progression follows to more advanced subject matter in these areas.

Information Technology Computer Support is designed for persons interested in working with end users in network environments. Duties may include software/hardware trouble shooting, installation, configuration and direct user support. This track helps to prepare the student for the A+, N+, Security+ and client MCSA certifications.

Career Opportunities

Job opportunities can be found in both public and private sectors. Students who earn their AAS degree will be exposed to current tools and techniques for implementing solutions for customers in network environments. The continuing advancement of technology creates a demand for skilled technicians who can provide immediate support in these areas. Typical job titles include Network Administrator, Network Technician and Helpdesk Support/Desktop Technician.

  • Computer User Support Specialist
  • Computer Network Support Specialist